microsoft renewable energy

As companies settle into 2022, it is becoming clear that historically progressive approaches to business needs are no longer considered ‘fads’ and are instead becoming an everyday mainstay. Companies are turning their focus on the areas where they can address their impact and efficiencies. Some are looking to upgrade fleet vehicles to EV’s while others…

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dynamics 365 commerce 2022 release wave 1

The Microsoft ecosystem continues to impress with its commitment to deliver a first-class commerce experience. With the impact of Covid on buying trends, commerce is accelerating its digital transformation. Recently, an industry expert was quoted as saying, “E-commerce sales have increased from a 1% growth year over year to 1% growth per month.” Microsoft is…

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Dynamics 365 Guides mixed reality

Nowadays it’s hard to know what is real and what is not especially in the realm of “Mixed Reality”.  Gamers have been using this technology for a while to enhance their gaming experience, however, recently Microsoft business applications have gotten into the game…pun intended.  With the latest version of D365 Finance & Operations, D365 Sales…

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dynamics 365 resolution new year

“May auld acquaintance be forgot, and never brought to mind…” 2022 is here! In the past year, the world has learned to adapt and move forward with an ever-present and ever-evolving “new normal”. As another January is in full swing, we all turn our attention once again toward what lies ahead personally and in our…

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As we all begin looking forward to what the new year may bring, we first take a look back at “all these things we’ve done” in 2021 with our annual Year In Review.

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When Customer Service and Field Service meet to “PLAY BALL”! Earlier this year, I watched the MLB game between the New York Yankees and the Chicago White Sox on the “Field of Dreams” field in Iowa. This got me thinking about the perfect “pitch-catch” scenarios between Dynamics 365 Customer Service and Dynamics 365 Field Service…what…

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Now that we’ve had the weekend to reflect on last week’s first-ever D365 Tech Connect, we’re still buzzing with excitement about how it went and for the future of the event. How we got here Ever since the Dynamics Tech Conference (hosted by Microsoft and then Dynamic Communities) stopped happening, the architects on our team…

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Magic Quadrant CRM Customer Engagement Center

Another feather in the cap, notch in the belt, ace in the sleeve… whatever you want to call it at this point. Microsoft has earned the “Leader” designation in another Gartner Magic Quadrant, this time for CRM Customer Engagement Center. Like other technologies, this continues a bit of a streak for our Redmond friends, marking…

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ellipse solutions community summit 2021

We are now full week removed from Community Summit 2021, the “Reunion of Magic” as it was officially dubbed. While attendance was limited and we know some key community members were not able to be in Houston, there is no denying the feeling of that old UG magic was there. Whether it was a familiar…

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Another Magic Quadrant, another “Leader” title for Microsoft. Technology in the Field Service Management arena shows no signs of slowing down, and Gartner does a great job assessing the “future needs of end users” in the market, as well as how well vendors are equipped to handle those needs. For those interested in reading the…

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